Alert Combo™
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The Alert Combo™ pack combines Ammonia Alert® (1 card) and pH Alert® (1 card). Ammonia Alert® and pH Alert® are almost half the size of competing products. At 1.5" x 2.5", they are small, clear, and unobtrusive, so they won't detract from the view of your aquarium. Simply place Ammonia Alert® and pH Alert® visibly anywhere in the aquarium or filter. It’s that easy. No chemicals or test procedures are required.
Ammonia Alert's® sensor changes reversibly from yellow to green to blue, relative to the ammonia concentration. It detects less than 0.05 mg/L (ppm) free ammonia and alerts you to the #1 killer before any sign of stress. The presence of the free ammonia is detectable continuously with a response time of about 15 minutes. Response to decreasing ammonia is slower, requiring about 4 hours to go from TOXIC to SAFE on removal of ammonia. Marine or freshwater use.
pH Alert® is a unique color device designed to be placed in the aquarium or filter and monitor pH continuously. A sensor changes color reversibly from yellow to orange to red alerting you to shifts in pH levels between 5.4 and 8.0. When first put in service, pH Alert® response time will be about 30 minutes. Thereafter, pH shifts will register within ten minutes. Freshwater use only.
No action required
Tolerated for 3-5 days. Monitor and consider a water change soon.
Tolerated for 1-3 days. Perform a water change soon.
Perform water change or treat with AmGuard™ for emergency ammonia removal
No care is required beyond removing algae with a clean, soft material. Avoid touching the sensor with fingers, since skin oils can damage it. Do not use bleach, soap, detergents or hard objects to clean the sensor. Some dye medications may discolor the sensor. Sensitivity improves with age, provided the unit is not allowed to dry out, however, drying does not permanently impair the unit. For maximum sensitivity, the unit should be read under natural daylight or daylight simulating light. Red enhancing light minimizes green and blue hues, decreasing the apparent sensitivity of the unit.
To ensure Ammonia Alert® is functioning properly, the response of the unit may be checked by holding it briefly over the mouth of an ammonia bottle (e.g. Windex glass cleaner): color should develop rapidly.
No care is required beyond removing algae with a clean, soft material. Do not use bleach, soap, detergents or hard objects to clean the sensor. Some dye medications may discolor the sensor. For maximum sensitivity, the unit should be read under natural daylight or daylight simulating light.
Sensor exhaustion is indicated by a visible fading or washing out of sensor color. Once exhausted, it is time to replace pH Alert®
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
You may return unopened and unused products (excluding those listed below) in their original packaging and condition within 7 days of receipt for a refund equal to the product amount (not including shipping charges). You must request a return authorization number by sending us an email to aquariumswest@shaw.ca or by calling us at 604-669-9249
Please make sure to indicate your order number, the item(s) you wish to return, the reason and package the items well. We will not be able to honor credits of merchandise that comes back to us damaged. You may want to insure your package. Once you have received your return authorization number, please write it on the outside of the package and send it to:
Aquariums West/Returns
796 Beatty Street,
Vancouver, B.C.
V6B 2M1
Exchanges: Ordered the wrong item? Simply place an order online for the correct item and return any item(s) that you do not want in their original condition following the instructions above. Please note that the product you want to exchange must be unopened and unused in their original packaging and condition Shipping charges are the responsibility of the customer. Certain products listed below cannot be returned:
Glass products: Are final. Due to the sensitive nature of products made from glass, we are unable to accept returns on these items. These products cannot be exchanged or returned unless found defective. Inspect your items immediately upon receipt of goods. Claims for broken goods must be made with the Shipping Company.
Live Plants: Are Final.
Sale Items: Are final.
Special Orders: Are final.
Our Mistake: If you have received an incorrect item different from the actual item that you placed, please send an email to aquariumswest@shaw.ca or call us at 604-669-9249. Please reference your order number and we will provide instructions for returning the item and obtaining the correct replacement. All items must be reported within the 7 day return policy period.
Refused Delivery: If your order is refused upon delivery and returned to us, we will charge a restocking fee of $15 plus any return shipping charges. If your order is returned to us because of a mistake in the address that was entered by you, we will have to charge you for the return shipping charges (no mail receptacle, no apartment number, moved, etc.)
Cancelled Orders: Please be aware that we often process orders the same day they are placed or the next day, so you may not be able to cancel your order after it is placed. If you request to cancel your order and it is boxed and waiting for pick up by the delivery service, you will be refunded the amount of the order less 15% of the product price as a restocking fee.
Method of Credit: We will only credit you via the same method of payment used for the order. Credit card credits usually take a couple of days to show up on your account.
604-669-9249
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